إيقاف 7 شركات عمرة وتسييل ضماناتها البنكية لقصورها في خدمات النقل

The Ministry of Hajj and Umrah has detected violations by seven Umrah companies, which were related to shortcomings in providing transportation services as agreed upon in the approved programs. The ministry has initiated legal actions against the violating companies, suspended their activities, and liquidated their bank guarantees to cover the costs of providing alternative transportation services for the affected pilgrims, ensuring the continuation of service at the approved levels.

The Ministry of Hajj emphasized its commitment to ensuring that the guests of Allah receive their full rights and that services are provided to them according to the highest standards of quality and professionalism, without any leniency towards any shortcomings or breaches of contractual obligations towards the pilgrims.

The ministry urged all Umrah companies and institutions to fully comply with the approved regulations and instructions, and to provide services according to the specified timelines, which contributes to enhancing service quality and achieving the satisfaction and comfort of pilgrims and visitors during their stay in the Kingdom.