رقمنة خدمة عاملات منزلية بالساعة: 4 ميزات و3 تحديات

In parallel with the digitization of government services and utilities in the Kingdom of Saudi Arabia and the Gulf region, hourly domestic worker services have begun to emerge, which can be accessed entirely digitally through mobile applications, websites, or social media. How can you benefit from the digitization of hourly domestic worker services? And how can you overcome its challenges? Here are the details.

Advantages of Digitizing Hourly Labor Services:

1. Completing the contracting procedures for hourly domestic worker services through the mobile application

You can start contracting for hourly worker services through a mobile application by creating an account, completing the required information, uploading the necessary legal documents on the app, selecting the worker from the available data, choosing the package that suits your home needs and budget, and completing the payment process on the app as well. Then, wait for the worker to carry out their task of cleaning your home. You can repeat this easy and smooth experience in minutes, fully digitally and without the need to visit the nearest branch.

2. Pre-scheduling visits for upcoming weeks or months

You can also shorten the steps of a single visit by contracting for multiple visits, with a contract that extends from two months to two full years, after determining your need for the hourly worker's visit, paying the amount once, and scheduling weekly visits for the coming months.

3. The ability to replace an incompatible domestic worker or refund the visit fee

You may find this feature with a reliable hourly worker office or a well-known and reputable hourly worker booking platform that has extensive experience in the Saudi market and a large customer base. Such platforms strive to satisfy their customers and try to ensure their rights to maintain their loyalty, such as Raha, which is one of the platforms that has a large number of clients and diverse domestic worker services.

4. Flexibility in making some adjustments and ease of cancellation

• The ability to modify the address and retain the service without hassle, with just a few clicks on the hourly domestic worker app, a feature guaranteed by Raha.
• The ability to reschedule visits and the ease of cancellation and refunding the amount paid to the client's account.
• The ability to gift a visit to loved ones, friends, or parents through the Raha app.

As for the challenges of digitizing hourly domestic worker services that you may face, they include:

1. Not seeing the domestic worker face-to-face before contracting

This may cause some anxiety among clients who are not accustomed to receiving digital services. However, with the habituation to digitizing all personal services and government utilities, this anxiety diminishes, especially when contracting with a reliable domestic worker service app.

2. Conflicting reviews

Some competing companies may fabricate negative reviews about the digital service and may conduct a systematic campaign against a particular company's service in an attempt to undermine it and seize its market share. The solution is to ask those who have tried the service from family, friends, and acquaintances.

3. Personal data breaches

This occurs even in the largest companies like Facebook and Google, where customer data is hacked by international and professional hackers. The problem is not just with the data but could be the damage caused by breaching bank account data and payment cards.

You can always avoid these risks by making a one-time payment for a long-term contract and not saving payment card data on mobile applications. This is an invitation to try the "Raha" app to obtain reliable domestic workers that meet all your needs. Download the Raha app and enjoy hourly domestic worker services with professionalism and competitive prices. Click here.