Job seekers faced difficulties this morning (Monday) in accessing the recruitment link announced by the Holding Health Company, coinciding with the launch of 4,291 job opportunities in various medical specialties across 20 health clusters in different regions of Saudi Arabia, as an error message (404) appeared indicating that the requested page could not be found.

The company clarified that encountering any technical issues on the recruitment portal requires contacting the relevant health cluster via phone or WhatsApp, or submitting an electronic support ticket.

“Okaz” attempted to access the announced link to view the job titles, the health clusters most in need of personnel, and the share of opportunities available for specialties in dentistry, pharmacy, health informatics, and public health, but the error message prevented access to the details.

The inability to access the link sparked dozens of responses and comments on the company's announcement on the “X” platform, as several job seekers complained about being unable to open the site, while other demands focused on making jobs available for graduates in dentistry, pharmacy, health informatics, public health, health education, and infection control, especially for those who have spent years waiting for employment. Others questioned the number of jobs allocated for each specialty and health cluster.

For its part, the Holding Health Company clarified, through the FAQ page on the recruitment portal, that if any technical issues are encountered while using the portal, applicants can contact the designated health cluster number, which is available for calls or via WhatsApp, and listed within the recruitment portal, or submit an electronic support ticket directly by clicking on the blue question mark on the site, confirming that the application will be followed up and the applicant will be contacted by a recruitment representative from the health cluster as soon as possible.

The company revealed that applications are limited to only one health cluster, and it is not possible to apply to more than one cluster at the same time, while being able to view job opportunities in all clusters, withdraw the application, and reapply to another cluster through the applicant's account on the platform.

3 Stages of Recruitment Procedures

The company added that the recruitment procedures go through three stages, starting with screening and verification to ensure that the specialty, qualifications, and professional classification match the required conditions, followed by tests and interviews, and then issuing job offers to the successful candidates, completing medical examinations and final documents before starting work. It confirmed that the evaluation of applicants for medical positions may include technical and specialized tests to measure competence and clinical skills, in addition to visual assessment using artificial intelligence, through structured interviews that assess communication skills, clinical thinking, and the alignment of answers with the specified criteria. The company indicated the possibility of announcing additional job vacancies in the future, according to the employment needs and required specialties for each health cluster, without specifying a date for upcoming announcements.