الذائقة، في أبسط مفاهيمها، تعني التمييز بين الأشياء وتقديرها بحسب المعايير والاهتمامات الخاصة، وذائقة الجمهور هي النتيجة النهائية لعملية التقييم بالميل أو تفضيل شيء معين عن غيره، وهذه الذائقة تتغيّر مع مرور الوقت، وتتأثر بعوامل نفسية واجتماعية واقتصادية وحتى أبعد من ذلك، وتخضع أحياناً لحالة من المزاج والتناقض والمجاملة بين موقف وآخر، ولكنها تبقى رغم تحديات القياس والأثر مؤشراً مهماً لفهم سلوك الجمهور، وفرصة لتحسين المحتوى الإعلامي المقدم إليه، واختيار الحملات الإعلامية والتسويقية التي تنسجم مع تلك الذائقة.
هناك علاقة بين ذائقة الجمهور ومستوى حريته الشخصية، وبالتالي هو من يقرر ويختار ما يناسبه، وفي المقابل هناك علاقة بين تلك الذائقة والسلوك الاتصالي العام في المجتمع، من خلال تحول الذائقة الخاصة غالباً لتنسجم مع المجموع في ذائقة عامة، وعادة ما تكون في الموضوعات ذات المساس المباشر بالقضايا والموضوعات المشتركة، ولكن اللافت ليس في تحديد أو ترتيب ذائقة الجمهور، وإنما الأخطر هو في تفسير أسباب وعوامل تلك الذائقة، وسياقاتها الزمنية، وظروفها الاتصالية، وانعكاس كل ذلك على الصورة الذهنية للفرد والمجتمع.
الحديث عن الذائقة في سياق كلي للمجتمع ممكن، ولكن لا يزال يواجه تحديات كبيرة على مستوى الأدوات والمنهجيات، والدقة في اختيار المعايير، والتنوع الثقافي والاجتماعي داخل المجتمع، إلى جانب التحديات الأخرى ذات العلاقة بالتحيزات والقيود المفروضة أحياناً على طبيعة الدراسة أو الاستطلاع، لذا اتجهت كثير من الدراسات واستطلاعات الرأي لتقيس الذائقة من منظور جمهور متخصص لتجاوز تلك التحديات، وهو ما يمكن تسميته بذائقة نقاط تجمع الجمهور حول مجال معين، أو قضية أو حدث أو موضوع ما، وفهم سلوك ذلك الجمهور خلال فترة التجمع، وليس كل واحدٍ على حدة، من خلال قياس تلك الذائقة وفق قائمة منسدلة من الاختيارات، مثل ذائقة الجمهور الرياضي، أو الفني، فالرياضة أو الفن هما نقاط التجمع بالنسبة للجمهور الذي نتوجه إليه في تحليل ذائقته.
لو تحدثنا مثلاً عن ذائقة الجمهور السعودي في المجال الرياضي -نقطة التجمع- لوجدنا أنه جمهور يميل إلى المحتوى الساخر، والعفوي، كما يفضّل المحتوى البصري، وينحاز إلى المحتوى المضاد للخصم، والتبرير له أحياناً في تعليقاته وتفاعلاته على شبكات التواصل الاجتماعي، ولكن هذه النتيجة لا يمكن تعميمها بأن المجتمع السعودي ساخر مثلاً؛ لأنها تعبير عن ذائقة جمهور رياضي وليس المجتمع بأكمله، وهذه أحد أكثر الأخطاء المنهجية حينما نعمم الذائقة.
هل يعني هذا أنه لا يمكن قياس ذائقة أي مجتمع؛ الجواب حتماً لا، ولكن هذا القياس لا يزال يواجه تحديات كبيرة -كما قلنا- وبالتالي معظم النتائج عن ذائقة أي مجتمع هي مجرد مؤشرات عامة قد يكون من الصعب تعميمها أو الحكم عليها.
تابع قناة عكاظ على الواتساب
Taste, in its simplest concepts, means the ability to distinguish between things and appreciate them according to personal standards and interests. The taste of the audience is the final result of the evaluation process, leaning towards or preferring one thing over another. This taste changes over time and is influenced by psychological, social, and economic factors, and even beyond that. It sometimes falls under a state of mood, contradiction, and politeness between one position and another. However, despite the challenges of measurement and impact, it remains an important indicator for understanding audience behavior and an opportunity to improve the media content presented to them, as well as to select media and marketing campaigns that align with that taste.
There is a relationship between the audience's taste and the level of their personal freedom; thus, they are the ones who decide and choose what suits them. Conversely, there is a relationship between that taste and the general communication behavior in society, as the private taste often transforms to align with the collective in a general taste. This is usually evident in topics that directly affect common issues and subjects. However, the noteworthy aspect is not in defining or ranking the audience's taste, but rather the more dangerous part is in interpreting the reasons and factors of that taste, its temporal contexts, its communicative circumstances, and the reflection of all that on the mental image of the individual and society.
Talking about taste in a holistic context for society is possible, but it still faces significant challenges at the level of tools and methodologies, accuracy in selecting criteria, and the cultural and social diversity within society, alongside other challenges related to biases and restrictions sometimes imposed on the nature of the study or survey. Therefore, many studies and opinion polls have sought to measure taste from the perspective of a specialized audience to overcome those challenges, which can be referred to as the taste of audience gathering points around a specific field, issue, event, or topic, and understanding the behavior of that audience during the gathering period, rather than each individual separately, by measuring that taste according to a dropdown list of options, such as the taste of the sports audience or the artistic audience, as sports or art are the gathering points for the audience we are addressing in analyzing their taste.
If we talk, for example, about the taste of the Saudi audience in the sports field - the gathering point - we find that it is an audience that leans towards sarcastic and spontaneous content, prefers visual content, and tends to favor content that opposes the rival, sometimes justifying it in their comments and interactions on social media. However, this result cannot be generalized to say that Saudi society is sarcastic, for it is an expression of the taste of a sports audience and not the entire society. This is one of the most significant methodological errors when we generalize taste.
Does this mean that the taste of any society cannot be measured? The answer is certainly no, but this measurement still faces significant challenges - as we mentioned - and thus most results about the taste of any society are merely general indicators that may be difficult to generalize or judge.
There is a relationship between the audience's taste and the level of their personal freedom; thus, they are the ones who decide and choose what suits them. Conversely, there is a relationship between that taste and the general communication behavior in society, as the private taste often transforms to align with the collective in a general taste. This is usually evident in topics that directly affect common issues and subjects. However, the noteworthy aspect is not in defining or ranking the audience's taste, but rather the more dangerous part is in interpreting the reasons and factors of that taste, its temporal contexts, its communicative circumstances, and the reflection of all that on the mental image of the individual and society.
Talking about taste in a holistic context for society is possible, but it still faces significant challenges at the level of tools and methodologies, accuracy in selecting criteria, and the cultural and social diversity within society, alongside other challenges related to biases and restrictions sometimes imposed on the nature of the study or survey. Therefore, many studies and opinion polls have sought to measure taste from the perspective of a specialized audience to overcome those challenges, which can be referred to as the taste of audience gathering points around a specific field, issue, event, or topic, and understanding the behavior of that audience during the gathering period, rather than each individual separately, by measuring that taste according to a dropdown list of options, such as the taste of the sports audience or the artistic audience, as sports or art are the gathering points for the audience we are addressing in analyzing their taste.
If we talk, for example, about the taste of the Saudi audience in the sports field - the gathering point - we find that it is an audience that leans towards sarcastic and spontaneous content, prefers visual content, and tends to favor content that opposes the rival, sometimes justifying it in their comments and interactions on social media. However, this result cannot be generalized to say that Saudi society is sarcastic, for it is an expression of the taste of a sports audience and not the entire society. This is one of the most significant methodological errors when we generalize taste.
Does this mean that the taste of any society cannot be measured? The answer is certainly no, but this measurement still faces significant challenges - as we mentioned - and thus most results about the taste of any society are merely general indicators that may be difficult to generalize or judge.


